Privacy Policy — Faith Talks Network Limited

Last updated: October 2025

1. Who We Are

This website is operated by Faith Talks Network Limited, a company registered in England and Wales under company number 16645544.
Our registered office is 124 City Road, London, EC1V 2NX, United Kingdom.

We are committed to protecting your privacy and respecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact:
📧 info@faithtalks.uk

2. What Information We Collect

We collect personal information that you provide directly to us or that is automatically gathered when you use our website or services.

This may include:

  • Contact details (name, email, billing/shipping address)

  • Account information (username, password, purchase history)

  • Payment details (processed securely by Stripe or PayPal – we never see or store full card details)

  • Course and coaching data (progress, feedback, participation in sessions)

  • Email preferences (newsletter subscriptions, opt-ins, and communication preferences)

  • Technical data (IP address, device type, browser, and usage patterns collected through cookies)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders, courses, and coaching services

  • Communicate with you about purchases, support, or updates

  • Send you emails and newsletters (only if you opt in)

  • Improve our products, services, and website experience

  • Fulfil legal and tax obligations under UK law

We do not sell or rent your personal data to third parties.

4. Email Marketing

If you subscribe to our email list or make a purchase, you may receive emails containing updates, free resources, or promotional offers related to Faith Talks Network.
Each email includes an unsubscribe link allowing you to opt out at any time.

Our email list is managed using GDPR-compliant tools (such as ConvertKit or MailerLite, if applicable).

5. Payments and Third-Party Services

We use trusted third-party processors to handle transactions and fulfil orders:

  • Stripe and PayPal process payments securely. We do not store or have access to your full payment card details.

  • Printful fulfils and ships physical merchandise orders. They receive only the information necessary to complete delivery (name, address, and ordered items).

These partners act as data processors under GDPR and are responsible for protecting your data according to their own privacy policies.

6. Cookies and Tracking

We use cookies to improve your browsing experience and analyse site performance.
Cookies help remember your preferences, track usage data, and enhance our marketing efforts.

You can disable cookies at any time through your browser settings, but some site features may not work properly if you do.

7. How We Store and Protect Your Data

Your data is stored securely using encrypted systems and password-protected software.
We retain your data only for as long as necessary to fulfil your order, comply with legal obligations, or maintain your account.

If you close your account or unsubscribe from our emails, we delete or anonymise your personal information unless we are legally required to retain it.

8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Object to marketing or data processing

  • Request data portability (a copy of your data in a common format)

To exercise these rights, email info@faithtalks.uk.
We may require proof of identity before processing your request.

9. Data Sharing and International Transfers

Some third-party services we use (such as Printful or Stripe) may transfer data outside the UK or EU.
When this occurs, they use lawful safeguards such as Standard Contractual Clauses (SCCs) to ensure your data remains protected.

10. Data Breaches

If we ever experience a data breach that may risk your rights or freedoms, we will notify you and the UK Information Commissioner’s Office (ICO) as required by law.

11. Changes to This Policy

We may update this policy occasionally to reflect legal or operational changes.
The latest version will always be posted on our website with the updated date shown at the top.

12. Contact

Faith Talks Network Limited
📍 124 City Road, London, EC1V 2NX, United Kingdom
📧 info@faithtalks.uk
🌐 www.faithtalks.uk